Heyday is Hiring!

Fulfillment Coordinator

Heyday is seeking a self-motivated and enthusiastic Fulfillment Coordinator to join our team.

The Fulfillment Coordinator will assist, and support the E-Commerce Manager.

Job Responsibilities

  • Understands all aspects of Shopify orders
  • Fulfill every online order to adhere to Heyday’s standards of excellence in branding; gift wrap when applicable, personalized thank you cards for each purchase, and detailed, appropriate packaging for each shipment
  • Personalized thank you notes are tailored to the customer; keeping in mind past purchases and history
  • Double check & note all inventory issues when pulling for online orders, report all inventory discrepancies to E-commerce Manager
  • Support Owner / E-Commerce Manager with keeping inventory pulls for both sale and maintenance
  • Cross checking orders through inventory system (RICS + Shopify) before pulling orders to ensure we have stock on online shelves
  • Prepare all orders for next day shipment or deliver to post office
  • Communicate & prioritize in-store pick-up orders
  • Oversee and manage an orderly and clean fulfillment room, online inventory shelves & downstairs floor when pulling items
  • Maintain a list of backorders to cross check with E-Commerce manager’s list
  • Remove trash, cardboard and packing materials weekly
  • Report low inventory on shipping materials to E-Commerce Manager with ample time to re-order (stickers, boxes, envelopes, thank you cards & shipping labels)

QUALIFICATIONS

  • Retail experience preferred but not required
  • Must be available for work during holidays, prominent sales, as needed
  • Assist Store Manager and Receiving Manager with periodic physical inventory counts
  • Impeccable attention to detail
  • Love for gift wrapping + clear penmanship
  • Available for morning shifts prior to the store opening

HOURS OF WORK

15-20 hours per week.

COMPENSATION

dependent on experience

TO APPLY:

Please send a cover letter, resume, and three professional references to online.heyday@gmail.com​ .

Incomplete applications may not be considered.